At Asha Setu, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and respect your personal information when you use our website or contact us for free consultation.
By using Asha Setu, you agree to the practices described in this policy.
🌱 1. Information We Collect
We collect only the minimum information required to provide guidance and support.
Information you may provide:
- Name (optional)
- Email address
- Instagram username (if you contact via Instagram DM)
- Details of your problem or concern
You may choose to remain anonymous while sharing your concern.
💬 2. How We Collect Information
We collect information only when you:
- Submit a problem form on our website
- Contact us via email
- Send us a direct message on Instagram
We do not collect information automatically without your knowledge.
🎯 3. How We Use Your Information
Your information is used only to:
- Understand your concern
- Provide free guidance and consultation
- Respond to your messages or queries
- Improve the quality of our support
We do not use your information for advertising, selling, or marketing purposes.
🔒 4. Confidentiality & Data Protection
- All conversations are treated as confidential
- Your personal details are never shared with third parties
- Access to information is limited to authorized team members only
- We take reasonable steps to protect your data from misuse or loss
🚫 5. What We Do NOT Do
- We do not sell or rent your personal data
- We do not share your information with advertisers
- We do not ask for sensitive details like bank info, passwords, or ID proofs
🌍 6. Third-Party Platforms
If you contact us through Instagram, your interaction is also subject to Instagram’s privacy policy.
We are not responsible for the privacy practices of third-party platforms.
👶 7. Children’s Privacy
Asha Setu is not specifically designed for children under 13.
If a minor contacts us, we recommend parental guidance.
⏳ 8. Data Retention
- We keep information only as long as necessary to provide guidance
- You can request deletion of your data at any time
✏️ 9. Your Rights
You have the right to:
- Ask what information we have about you
- Request correction of your information
- Request deletion of your information
To exercise these rights, contact us via email or Instagram DM.
🔄 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
📞 11. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us via:
- Email: support@ashasetu.org
- Instagram DM: @ashasetu.official
- Problem Submission Form on our website
🌉 Our Promise
Your trust matters to us.
At Asha Setu, your story stays safe, respected, and confidential.
