{"id":95,"date":"2026-01-04T14:11:20","date_gmt":"2026-01-04T14:11:20","guid":{"rendered":"https:\/\/ashasetu.org\/?page_id=95"},"modified":"2026-01-06T06:49:25","modified_gmt":"2026-01-06T06:49:25","slug":"faqs-asha-setu","status":"publish","type":"page","link":"https:\/\/ashasetu.org\/index.php\/faqs-asha-setu\/","title":{"rendered":"FAQs \u2013 Asha Setu"},"content":{"rendered":"\n

About Asha Setu<\/strong><\/h2>\n\n\n\n
    \n
  1. What is Asha Setu?
    Asha Setu<\/strong> is a free platform where you can share your concerns and get guidance\u2014without paying anything.<\/li>\n\n\n\n
  2. Is Asha Setu a professional therapy service?
    No, we provide guidance and consultation<\/strong>, not medical, legal, or therapy services.<\/li>\n\n\n\n
  3. Who can use Asha Setu?
    Anyone facing confusion, stress, or life decisions who needs guidance.<\/li>\n\n\n\n
  4. Why is it called Asha Setu?
    \u201cAsha Setu\u201d means Bridge of Hope<\/strong>, connecting people with support and guidance.<\/li>\n\n\n\n
  5. Is this service really free?
    Yes. 100% free, with no hidden charges<\/strong>.<\/li>\n\n\n\n
  6. Can anyone give guidance?
    Only trained experts<\/strong> or volunteers with experience in guidance provide advice.<\/li>\n<\/ol>\n\n\n\n
    \n\n\n\n

    Consultation Process<\/strong><\/h2>\n\n\n\n
      \n
    1. How do I start a consultation?
      Click Start Free Consultation<\/strong>, fill the form or chat via WhatsApp.<\/li>\n\n\n\n
    2. What kind of problems can I discuss?
      Personal issues, career doubts, emotional stress, life decisions, general guidance.<\/li>\n\n\n\n
    3. How long does a consultation take?
      Typically 15\u201330 minutes per session.<\/li>\n\n\n\n
    4. Do I need to create an account?
      No, you can start without creating an account.<\/li>\n\n\n\n
    5. Can I remain anonymous?
      Yes, you can share your concerns without revealing your identity<\/strong>.<\/li>\n\n\n\n
    6. Can I have multiple consultations?
      Yes, as many as you need.<\/li>\n\n\n\n
    7. Can I schedule a session for later?
      Currently, sessions are on-demand<\/strong>, but you can request follow-up guidance.<\/li>\n\n\n\n
    8. How soon will someone respond?
      Usually within a few hours<\/strong>, depending on the volume of requests.<\/li>\n\n\n\n
    9. Is guidance available on weekends?
      Yes, our experts try to be available 7 days a week<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      \n\n\n\n

      Privacy & Safety<\/strong><\/h2>\n\n\n\n
        \n
      1. Is my information safe?
        Yes, we respect your privacy<\/strong> and never share personal information.<\/li>\n\n\n\n
      2. Can anyone see my messages?
        No, only our guidance team<\/strong> sees your messages.<\/li>\n\n\n\n
      3. Are conversations recorded?
        We may store data anonymously<\/strong> for quality improvement, but not personal info.<\/li>\n\n\n\n
      4. Can I delete my messages?
        Yes, you can request deletion anytime.<\/li>\n\n\n\n
      5. Is my contact number safe?
        Absolutely, we never share your number<\/strong> with anyone.<\/li>\n\n\n\n
      6. Can I use Asha Setu without giving my email?
        Yes, email is optional.<\/li>\n\n\n\n
      7. Is it safe for teenagers?
        Yes, but parental guidance is recommended for those under 18.<\/li>\n\n\n\n
      8. Can I trust the advice I get?
        Yes, guidance is honest and empathetic<\/strong>, but not professional medical or legal advice.<\/li>\n<\/ol>\n\n\n\n
        \n\n\n\n

        Types of Guidance<\/strong><\/h2>\n\n\n\n
          \n
        1. Can you help me with career decisions?
          Yes, our experts can offer advice, ideas, and direction<\/strong>.<\/li>\n\n\n\n
        2. Can you help me with emotional stress?
          Yes, we listen, support, and guide you toward clarity.<\/li>\n\n\n\n
        3. Can I discuss relationship issues?
          Yes, personal guidance is available.<\/li>\n\n\n\n
        4. Can I get guidance about studies?
          Yes, career and education guidance is part of our service.<\/li>\n\n\n\n
        5. Can I get legal advice?
          No, we do not provide professional legal guidance.<\/li>\n\n\n\n
        6. Can you solve my personal problems?
          We guide you toward solutions; we do not directly solve them<\/strong>.<\/li>\n\n\n\n
        7. Can you provide therapy for mental health?
          No, we are not a medical or therapy service<\/strong>.<\/li>\n\n\n\n
        8. Can you help me make life decisions?
          Yes, we provide clarity to help you make your own informed choices<\/strong>.<\/li>\n<\/ol>\n\n\n\n
          \n\n\n\n

          Process & Expectations<\/strong><\/h2>\n\n\n\n
            \n
          1. How do I submit my concern?
            Through the consultation form<\/strong> or WhatsApp button<\/strong>.<\/li>\n\n\n\n
          2. How detailed should I be?
            Be honest but concise. The more info you share, the better guidance you get.<\/li>\n\n\n\n
          3. Can I attach files or documents?
            Currently, only text messages are supported.<\/li>\n\n\n\n
          4. Can I ask follow-up questions?
            Yes, you can continue the conversation.<\/li>\n\n\n\n
          5. What if I am not satisfied with the guidance?
            You can request additional support or clarification<\/strong>.<\/li>\n\n\n\n
          6. How do you ensure quality guidance?
            All guidance providers are trained and monitored<\/strong>.<\/li>\n\n\n\n
          7. Do I need to pay anything later?
            No, the service is 100% free<\/strong>.<\/li>\n\n\n\n
          8. Can I consult multiple times for the same issue?
            Yes, repeat consultations are welcome.<\/li>\n<\/ol>\n\n\n\n
            \n\n\n\n

            Technical \/ Access Questions<\/strong><\/h2>\n\n\n\n
              \n
            1. Can I access Asha Setu from my phone?
              Yes, it works on mobile, tablet, and desktop<\/strong>.<\/li>\n\n\n\n
            2. Do I need internet to use it?
              Yes, an active internet connection is required.<\/li>\n\n\n\n
            3. Can I use it from any country?
              Yes, globally accessible.<\/li>\n\n\n\n
            4. Is there an app?
              Currently, Asha Setu works via website and WhatsApp<\/strong>.<\/li>\n\n\n\n
            5. Can I get notifications for responses?
              Yes, via WhatsApp or email if provided.<\/li>\n\n\n\n
            6. Can I save my conversation?
              You can copy text<\/strong> for your personal reference.<\/li>\n\n\n\n
            7. Can I share the advice with others?
              Yes, but we recommend keeping your information private<\/strong>.<\/li>\n<\/ol>\n\n\n\n
              \n\n\n\n

              Trust & Credibility<\/strong><\/h2>\n\n\n\n
                \n
              1. How do I know this is reliable?
                Asha Setu is built on trust, privacy, and free access<\/strong>, and all guidance providers are trained.<\/li>\n\n\n\n
              2. Are there testimonials?
                Yes, we share success stories and feedback<\/strong> on our website.<\/li>\n\n\n\n
              3. Can I recommend someone else to Asha Setu?
                Absolutely! Anyone can use or refer our service<\/strong>.<\/li>\n\n\n\n
              4. Is this affiliated with any government or NGO?
                Currently, it\u2019s an independent free consultation service.<\/li>\n\n\n\n
              5. Do I need to give my personal ID?
                No, identification is never required<\/strong>.<\/li>\n\n\n\n
              6. Can I report abuse or misconduct?
                Yes, we take it seriously. Contact us via Contact Us page<\/strong>.<\/li>\n\n\n\n
              7. Do I have to pay later if I like the guidance?
                No, it\u2019s completely free<\/strong>, always.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

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